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Collective communication mediaThe statements and opinions on this page are solely those of its authors and do not necessarily represent the official position of CouchSurfing International.
Effective Communication Video Script* On the screen text: WHAT IS EFFECTIVE COMMUNICATION?
Have you really voiced your opinion by trying to help out someone, or you just reacted to a negative feeling with another negative feeling? Reacting without thinking creates discussions that lack ideals but are filled with opinions. Reacting counters the very notion of reflection and interaction.
VIDEOVideo:
TEXT: Without taking into account feelings and emotions, thought is cold. Collective consciousness is much easier to develop when involving emotions and feelings into communication. TEXT: So, How to ‘break the ice’ of cold communication? Video: Letting everyone know the truth is a great start. True feelings, that lead to true thoughts, and not the action-reaction ineffectiveness. TEXT: Have you asked lately why a person was communicating in a negative way? TEXT: Have you really voiced your opinion by trying to help out someone, or you just reacted to a negative feeling with another negative feeling?
Person A) So hey listen, how can show me how feature X on CS works? Person B) It works by doing such and such. Person A) But that is bullshit. I can’t believe in it. It is so unfair and so on…. Person B) No, that feature is good really. But anyhow, why don’t you create an alternative instead?
BIG: Faith=trust. TEXT: Basically they did not trust each other, developing just a hole lot of blah-blah-blah. Effective communication can be achieved by being aware of a person’s feelings. We can all avoid it most of the time and educate each other on this stuff. So, here is how the conversation could have gone if we had acknowledged the emotions happening:
Person B) sure Person A) Ok, how does feature X works? Person B) It works by doing such and such. Person A) That is Bullshit man. No way! Person B) Well, that hurt my feelings. I don’t understand why really, but your response made me feel this way. Now I cannot respond effectively. I feel kind of angry now. Person A) Why is that. Please elaborate. Person B) Well, I am still angry, and I was expecting an apology, but hey, this is great anyways. So, yeah, I was not feeling too good to begin with. It was somewhat an attack on my ego. Your ego attacked my ego by not asking the right questions and my using bad language! so, I reacted instead of of responding. Person A) Well, I understand better now. Your response was crude and did not explain well enough so I did not understand the whole idea in the first place. But I understand that it was my fault in the first place because I did not ask the right questions. I could have asked: How does that feature work and why such a decision was implemented? Why such decision was made? Person B) You are right. So, to respond to your question effectively I will give you my best in telling you an unbiased opinion about the decision making behind feature X. We…it started by….this…and that….and so on. Person A) Well, that is better! It makes sense, but based on current circumstances, we can make it better. I suggest we start a project to improve it!
Asking ourselves how we truly feel is powerful. We take personal responsibility for getting the true opinions of people and the result is: instead of forming your personal opinion, you develop an ideal, a goal to strive for. It then progresses with always checking within ourselves if it is really true what we are saying or we are just putting on a mask to look cool or smart in the conversation. The world is getting better. PASS IT ON. article history edit |
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