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Field Service Management has a crucial role in maintaining telecommunication systems as they are responsible for planning, installing, testing, and maintaining the equipment to run a proper communication network. Their general duties include the maintenance and repair of equipment and construction of towers to ensure optimal performance. A telecom engineer’s job involves the use of various tools such as interconnect devices, network facilities, and radios. A field engineer also works with engineers from other fields for equipment installation and then report to the upper management.